Privacy Policy

Your privacy is our priority. This policy explains how we collect, use, and protect your information.

Last Updated: December 28, 2024

GDPR Compliant

Data Encrypted

Our Commitment to Privacy

At Ganitor, we believe your privacy is fundamental to building trust. We're committed to transparency, security, and giving you control over your personal information.

This privacy policy applies to all users of our AI-powered business model platform and explains how we handle your data in compliance with global privacy regulations including GDPR.

Information We Collect

We collect information to provide, improve, and personalize our services

Personal Information

Name, email address, and contact information
Payment and billing information
Account credentials and profile data
Communication preferences and settings

Usage Data

Platform usage patterns and interactions
Business model generation requests
Feature usage and preferences
Performance and analytics data

Technical Information

Device and browser information
IP addresses and location data
Cookies and tracking technologies
Log files and system information

AI-Generated Content

Business model suggestions and recommendations
User-generated prompts and queries
AI analysis results and insights
Personalized recommendations

How We Use Your Information

We use your information to provide and improve our AI-powered business services

Service Provision

Generate personalized business models
Provide AI-powered recommendations
Deliver educational content and resources
Process payments and manage subscriptions

Platform Improvement

Analyze usage patterns and trends
Improve AI algorithms and accuracy
Develop new features and capabilities
Optimize user experience and performance

Communication

Send important service updates
Provide customer support and assistance
Share educational content and tips
Send marketing communications (with consent)

Legal Compliance

Comply with applicable laws and regulations
Protect against fraud and abuse
Enforce our terms of service
Respond to legal requests and investigations

Data Protection & Security

We implement industry-standard security measures to protect your data

Security Measures

End-to-end encryption for data transmission
Secure data centers with 24/7 monitoring
Regular security audits and penetration testing
Multi-factor authentication for account access

Data Storage

Cloud-based storage with redundancy
Regular automated backups
Geographic data distribution for reliability
Compliance with industry security standards

Access Control

Role-based access controls
Regular access reviews and audits
Employee security training and background checks
Limited access to personal data on need-to-know basis

Incident Response

24/7 security monitoring and alerting
Incident response procedures and team
Regular security assessments and updates
Transparent communication in case of incidents

Your Rights & Choices

You have control over your personal information and how we use it

Access & Control

Access your personal data and account information
Update or correct inaccurate information
Download your data in portable format
Delete your account and associated data

Communication Preferences

Opt-out of marketing communications
Choose communication channels and frequency
Manage notification settings
Control data sharing preferences

Data Processing

Object to certain data processing activities
Request restriction of data processing
Withdraw consent for data processing
Request data portability to other services

Privacy Settings

Control cookie and tracking preferences
Manage third-party data sharing
Set privacy and visibility preferences
Configure data retention settings

Data Retention

How long we keep your information

Account Information

Until account deletion or 3 years of inactivity

Usage Data

2 years for analytics and improvement

Payment Information

7 years for legal and tax compliance

AI-Generated Content

Until account deletion or user request

Communication Records

3 years for customer service purposes

Security Logs

1 year for security monitoring

Third-Party Services

Services we use to provide our platform

Payment Processing

Stripe

Secure payment processing

Email Services

SendGrid

Transactional and marketing emails

Analytics

Google Analytics

Website usage analytics

Cloud Storage

AWS

Data storage and hosting

Customer Support

Intercom

Customer service and support

AI Services

OpenAI

AI model generation and processing

Questions About Privacy?

We're here to help. If you have questions about this privacy policy or how we handle your data, please don't hesitate to contact us.