Cookie Policy

Learn how we use cookies to enhance your experience and protect your privacy.

Last Updated: December 28, 2024
GDPR Compliant
User Control

Transparent Cookie Usage

We believe in transparency when it comes to how we use cookies. This policy explains what cookies are, how we use them, and how you can control them.

Our cookie usage is designed to improve your experience while respecting your privacy. You have full control over which cookies you accept and can change your preferences anytime.

What Are Cookies

Understanding how cookies work and why we use them

Definition

  • Small text files stored on your device when you visit our website
  • Help us remember your preferences and improve your experience
  • Essential for website functionality and performance
  • Can be managed through your browser settings

How They Work

  • Sent from our servers to your browser when you visit
  • Stored locally on your device for future visits
  • Automatically sent back to our servers on subsequent visits
  • Help us provide personalized and efficient service

Why We Use Them

  • Remember your login status and preferences
  • Analyze website usage and improve performance
  • Provide personalized content and recommendations
  • Ensure security and prevent fraud

Your Control

  • You can disable cookies through browser settings
  • Some features may not work without essential cookies
  • You can delete cookies at any time
  • We respect your privacy choices

Types of Cookies We Use

Different categories of cookies and their purposes

Essential Cookies

  • Required for basic website functionality
  • Enable secure login and authentication
  • Remember your session and preferences
  • Cannot be disabled without affecting site operation

Analytics Cookies

  • Help us understand how visitors use our site
  • Track page views, user behavior, and performance
  • Improve website design and user experience
  • Provide insights for business optimization

Functional Cookies

  • Remember your language and region preferences
  • Store your customization settings
  • Enable advanced features and personalization
  • Improve your overall user experience

Marketing Cookies

  • Track your interests and browsing behavior
  • Show relevant advertisements and content
  • Measure the effectiveness of marketing campaigns
  • Help us provide better recommendations

Third-Party Cookies

Cookies from external services and partners

Analytics Services

  • Google Analytics for website performance tracking
  • Hotjar for user behavior analysis
  • Mixpanel for product analytics
  • Help us improve our services and user experience

Payment Processors

  • Stripe for secure payment processing
  • PayPal for alternative payment options
  • Ensure secure and reliable transactions
  • Comply with financial security requirements

Social Media

  • Facebook Pixel for advertising effectiveness
  • LinkedIn Insight Tag for professional networking
  • Twitter Pixel for social media engagement
  • Help us reach relevant audiences

Customer Support

  • Intercom for live chat and support
  • Zendesk for help desk functionality
  • Improve customer service and support
  • Provide better assistance to users

Cookie Management

How to control and manage your cookie preferences

Browser Settings

  • Disable all cookies through browser preferences
  • Block third-party cookies specifically
  • Delete existing cookies from your device
  • Set up automatic cookie deletion

Our Cookie Banner

  • Appears when you first visit our website
  • Allows you to accept or decline non-essential cookies
  • Provides detailed information about cookie types
  • Can be accessed anytime through our footer

Preference Center

  • Granular control over different cookie categories
  • Save your preferences for future visits
  • Update your choices at any time
  • Clear and easy-to-understand options

Opt-Out Options

  • Opt out of marketing and analytics cookies
  • Continue using essential functionality
  • Receive alternative content delivery
  • Maintain privacy while using our services

Data Protection

How we protect your data and ensure privacy

Data Security

  • All cookie data is encrypted and secure
  • We never share personal information with third parties
  • Regular security audits and updates
  • Compliance with industry security standards

Privacy Compliance

  • Full GDPR compliance for EU users
  • CCPA compliance for California residents
  • Transparent data collection practices
  • User rights protection and enforcement

Data Retention

  • Analytics data retained for 26 months maximum
  • Essential cookies deleted when you log out
  • Marketing cookies expire after 13 months
  • Regular data cleanup and deletion

User Rights

  • Right to access your cookie data
  • Right to delete or modify preferences
  • Right to opt out of tracking
  • Right to data portability

Cookie Types & Purposes

Detailed breakdown of all cookie categories

TypePurposeDurationExamplesRequired
EssentialWebsite functionalitySessionLogin, security, preferencesYes
AnalyticsPerformance tracking2 yearsPage views, user behaviorNo
FunctionalEnhanced features1 yearLanguage, customizationNo
MarketingAdvertising13 monthsTargeted ads, campaignsNo

Third-Party Services

External services that may set cookies

Google Analytics

Website analytics

Data: Usage statistics

Stripe

Payment processing

Data: Transaction information

Intercom

Customer support

Data: Support interactions

Facebook Pixel

Advertising

Data: Conversion tracking

Hotjar

User behavior

Data: Session recordings

Mixpanel

Product analytics

Data: Feature usage

Your Rights & Control

What you can do to manage your cookie preferences

Access

Request information about cookies we use

Control

Manage your cookie preferences anytime

Delete

Remove cookies from your device

Opt-out

Decline non-essential cookies

Portability

Export your cookie data

Complaint

Report privacy concerns to authorities

Manage Your Cookie Preferences

Take control of your privacy. Update your cookie preferences or contact us with any questions.